Terms of service

Last Updated: 02.25.2026

Welcome to PrimeCut Tools (“Company,” “we,” “us,” or “our”). By accessing our website, purchasing products, or using our services, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

Use of Our Website

You agree to use this website for lawful purposes only. You may not use our site in any way that could damage, disable, overburden, or impair our services or interfere with any other party’s use of the website.

We reserve the right to refuse service to anyone for any reason at any time, consistent with applicable law.

Products, Orders & Acceptance

All product descriptions, specifications, pricing, and availability are subject to change without notice. We strive for accuracy but do not guarantee that all information on the website is error-free.

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases involving:

  • Suspected fraud
  • Pricing or typographical errors
  • Product availability issues
  • Violations of these Terms

If we cancel an order after payment has been processed, a refund will be issued to the original payment method.

Pricing & Payment

All prices are listed in U.S. Dollars unless otherwise stated.

Payment must be received before orders are processed and shipped. Payments are securely processed through third-party payment providers. PrimeCut Tools does not store full payment card details.

We reserve the right to correct pricing errors at any time and to cancel orders resulting from such errors.

Shipping & Risk of Loss

Shipping timelines are estimates and are not guaranteed. PrimeCut Tools is not responsible for delays caused by carriers, weather conditions, supply chain disruptions, or other events beyond our control.

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.

Returns & Warranty

Returns and exchanges are governed by our posted Return Policy, which is incorporated into these Terms by reference.

Warranty claims are subject to inspection and evaluation. PrimeCut Tools reserves the right to determine, in its sole discretion, whether a product qualifies for repair, replacement, or refund under warranty.

Proper Use & Safety

PrimeCut Tools products are industrial cutting tools intended for use by trained operators with appropriate machinery and safety procedures.

Customers are responsible for:

  • Proper setup and operation
  • Adhering to manufacturer-recommended speeds and feeds
  • Following all applicable safety standards

PrimeCut Tools is not responsible for damage, injury, or loss resulting from misuse, improper installation, unsafe operation, or failure to follow recommended practices.

Limitation of Liability

To the fullest extent permitted by law, PrimeCut Tools shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim relating to a product or order shall not exceed the purchase price of the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

Intellectual Property

All content on this website—including logos, product names, text, graphics, images, and designs—is the property of PrimeCut Tools and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Uses

  • You may not use our website or services:
  • For any unlawful purpose
  • To solicit others to perform unlawful acts
  • To violate any international, federal, state, or local laws or regulations
  • To infringe upon our intellectual property rights
  • To transmit viruses, malware, or malicious code
  • To interfere with or circumvent website security features

We reserve the right to terminate or restrict access to our website for violations of these prohibited uses.

Indemnification

You agree to indemnify, defend, and hold harmless PrimeCut Tools from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your misuse of our products
  • Your violation of these Terms
  • Your violation of any law or the rights of a third party

Dispute Resolution

Any dispute arising out of or relating to these Terms, your use of the website, or the purchase of products shall be resolved through binding arbitration in the State of Washington, except that either party may bring an individual claim in small claims court where applicable.

You waive the right to participate in any class action or collective proceeding against PrimeCut Tools.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Washington, without regard to conflict of law principles.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and PrimeCut Tools regarding use of our website and services and supersede any prior agreements or communications.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised Terms.

Contact Information

If you have questions regarding these Terms of Service, please contact:

PrimeCut Tools
Email: info@primecuttools.com