Privacy policy

Last Updated: 02.12.2026

PrimeCut Tools (“we,” “us,” or “our”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, place an order, or interact with us.

Information We Collect

We collect personal information you voluntarily provide when you:

  • Place an order
  • Contact us with questions or support requests
  • Create an account or subscribe to emails

This information may include your name, billing and shipping address, email address, phone number, payment details, and order information.

We also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and pages viewed. This information helps us operate, maintain, and improve our website.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about orders, returns, warranties, or support requests
  • Provide customer service and technical assistance
  • Improve our products, services, and website performance
  • Send occasional product updates or promotional emails (you may opt out at any time)
  • Comply with legal obligations and protect against fraud

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers only as necessary to operate our business, including:

  • Payment processing providers
  • Shipping and fulfillment partners
  • Website hosting and analytics services

These providers may use your information only to perform services on our behalf and are required to safeguard it.

Cookies & Website Analytics

Our website uses cookies and similar technologies to enhance site functionality, analyze traffic, and remember preferences. You may disable cookies through your browser settings, though some features of the site may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no method of transmission over the internet is completely secure, we follow industry-standard practices to safeguard your data.

Your Rights & Choices

Depending on your location, you may request to:

  • Access or update your personal information
  • Request deletion of your information, subject to legal and business requirements
  • Opt out of marketing communications

Requests may be submitted using the contact information below.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

These rights include the ability to:

  • Request information about the personal data we collect, use, or disclose
  • Request access to or deletion of your personal information, subject to legal exceptions
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information (PrimeCut Tools does not sell personal information)
  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please get in touch with us at info@primecuttools.com. We may request verification of your identity before processing your request. We will respond within the timeframes required by law.

Third-Party Links

Our website may contain links to third-party websites. PrimeCut Tools is not responsible for the privacy practices or content of those sites, and we encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, don't hesitate to get in touch with us at:

PrimeCut Tools
Email: info@primecuttools.com